We are EP Little Jumpers
EP Little Jumpers was founded with a simple goal: to bring fun, safe, and memorable experiences to families and events across El Paso, TX. We specialize in high-quality bounce house rentals that turn ordinary gatherings into exciting celebrations for kids and stress-free moments for parents.
As a locally focused business, we understand the importance of reliability, cleanliness, and customer service. Every inflatable in our inventory is carefully inspected and sanitized to ensure a safe environment for every event—whether it’s a backyard birthday party, a school function, or a community celebration.
At EP Little Jumpers, we believe that great service goes beyond just delivering equipment. From easy booking to on-time setup and friendly support, we’re committed to making your event planning simple and enjoyable. Our mission is to help you create moments that kids will remember and parents can trust.
Some
Frequently Asked Questions
Do You Require Deposit?
Yes, deposit is required to book any rental. The deposit amount depends on the total
value of your rental; deposit is paid using Zelle. NO CASH deposits accepted.
What if I have to Cancel my Reservation?
All cancellations MUST be made 5 days prior to your reservation date. Deposit is not
refundable under any circumstances. However, deposit is valid for one time date
rescheduling. The new date must be within 60 days from the original date.
Are extension cords and water hoses included in my rental?
NO, extension cords and/or water hoses are not included on any rental. If you need
extension cords or water hoses from the company we charge $35 dollars per item;
and they must be requested at booking time.
Does the Price Include Set Up and Delivery?
Yes and No. We do set up jumping balloons but we DON’T set up tables and chairs.
Tables and chairs will be placed aside for you and you can set them up however you
would like. Please note that tables and chairs MUST be placed aside before we
come to pick up them. Tables and chairs MUST be in the same conditions (clean) at
pickup time. If you need sand bags instead of stakes they MUST be requested at
booking time.
How long do we get the Rental Equipment?
We try our very best to work around your schedule. We ask that you let us know
what time your party will start. We usually do drop offs the same day before 4pm. If
you happen to need a very early delivery, we will try to work out delivery for you the
day before; Keep in mind that delivery the day before is a courtesy and only if we
have availability. Pickups are made the following day. If you need same day pick up the
latest pick up we offer is 8:30pm and we will charge an additional fee.
When do you drop off the rentals?
That depends on how many rentals we have that day. Generally we try to arrive at least 1 to 2 hours before your party to make sure you have time to get your party ready. Rest assured that we always try our best to make sure we are there for you on time.
We know that sometimes people get worried about the party rental guy not showing up on time or maybe even not showing up.
Please rest assured that we will be there. We ask that you be fair to us and other customers when thinking about how early you will need your order delivered.
One thing to remember is if you ever do need to communicate with us for any reason we are only a phone call or a text away (915)892-0299
Do you deliver to parks?
Unfortunately we do not provide service on parks
What payments do you take?
Only cash accepted. Credit, debit cards and Check payments are ONLY accepted for companies, school and churches events. All rentals MUST be paid in full at delivery/setup time without exemptions.
Are we responsible for the unit if it gets a tear or is damaged in any way?
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time; if this happens please alert us at once so we can remedy the situation.
If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc.
EpLittle Jumpers IS NOT responsible for ANY accidents that may occur during the rental period.
Weather Policy?
We understand weather can be unpredictable; however, we do not provide refunds or discounts due to weather. Once your rental is delivered and set up, it is considered complete, whether the equipment is used or not.
We encourage customers to monitor the weather closely and notify us in advance if they wish toreschedule or cancel.
Customer Responsibilities?
Customers are required to provide a functional outdoor heavy duty extension cord (14/3 or 12/3 gauge) for all rentals. For water units, a water hose (50-100ft) is required; two hoses are strongly recommended to ensure proper operation and performance.
The designated setup area must be clean and free of any obstructions, including trash and animal waste. Customers must also ensure that all access points, pathways, and entryways are unobstructed and accessible for our team.
What time is pickup?
Pickups are typically scheduled for the following day between 7am and 5pm. Please note that no specific pickup time is assigned to any rental. In some cases, pickup may be extended to the next business day (For example, Monday following weekend
rentals) at the company’s discretion.
The customer remains fully responsible for the equipment until it has been physically retrieved by our staff.
Customers must ensurethat equipment remains accessible and must not move, tamper with, or restrict access to the equipment prior to pickup. Any damages, loss, or theft occurring before retrieval may result in additional charges.
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